Chapter 19 talks about design and documents and how to make the best presentations. When writing an academic essay you, don't want to be flashy you want you’re the format of your paper to look clean. You can use graphs and other pictures that help tell your story in your paper. To give the visual effect. When writing your paper, use fonts, color, and borders. When choosing your design tools use the software that bests fits your paper and what your teacher wants, such as: Microsoft, Apple pages, power point and key notes. All sites have a good structure to help you .It is your job to pick what fits you. Designing your articles they rely a lot on information obtained by sources such as books and websites, government reports, interview, surveys, and observations. Oral presentations are what I really struggle with, this is good information such as: You want to always make eye contact and a variation in your tone of voice. When talking to your audience don't just read off a piece of paper. Connect with the people you are presenting to. Give examples and ask questions keep them listening. Try to feel out the audience and see how much they know about the topic. That will tell you how in dept. you will need to go to reach your audience. When talking use, words, phrases, metaphors, imagery and engage your audience. Use note cards but only key points that you can explain about so it’s not like your reading right from the not card.